Frequently Asked Questions

Everything you need to know about your Treasurie shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a process for a full refund or store credit.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At Treasurie, we prioritize ethical fashion. We work closely with manufacturers who use organic cotton, recycled polyester, and eco-friendly dyes whenever possible.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and flexible payment options like Klarna and Afterpay.